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Terms of service

Terms of Service

Effective Date: November 20, 2024

Welcome to Psha Labs LLC (“Psha Labs,” “we,” “us,” or “our”). These Terms of Service ("Terms") govern your use of our website (www.pshalabs.com), products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

1. Eligibility

  • You must be at least 18 years of age or the legal age of majority in your jurisdiction to use our website and services.
  • By using this website, you represent and warrant that you have the legal capacity to enter into a binding agreement.

2. Account Registration

  • You may be required to create an account to access certain features of the website.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You agree to provide accurate and complete information when creating your account and to update this information as needed.

3. Product Use

  • Our hair care products are for external use only. Always follow the usage instructions provided with each product.
  • If you experience any adverse reactions, discontinue use immediately and consult a healthcare professional.
  • Results may vary depending on individual circumstances.

4. Orders and Payments

  • All prices listed on the website are in USD and are subject to change without notice.
  • By placing an order, you agree to pay the total amount due, including taxes and shipping fees, as displayed at checkout.
  • We reserve the right to cancel or refuse any order for reasons including, but not limited to, product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity.

5. Shipping and Delivery

  • Delivery times are estimates and not guaranteed. Psha Labs LLC is not responsible for delays caused by shipping carriers or customs clearance.
  • You are responsible for providing accurate shipping information. We are not liable for lost or delayed shipments due to incorrect or incomplete addresses.

6. Returns and Refunds

  • Our return and refund policy is outlined separately . By purchasing from our website, you agree to the terms of that policy.

7. Intellectual Property

  • All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of Psha Labs LLC or its licensors and is protected by intellectual property laws.
  • You may not reproduce, distribute, or create derivative works from our content without express written permission.

8. Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose or to solicit others to perform or participate in unlawful acts.
  • Transmit any malicious code, viruses, or any technology that could harm the website or its users.
  • Engage in any activity that disrupts or interferes with the website's performance or security.

9. Limitation of Liability

  • To the fullest extent permitted by law, Psha Labs LLC is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the website or products, including but not limited to errors, omissions, or delays.

10. Indemnification

You agree to indemnify, defend, and hold harmless Psha Labs LLC and its affiliates, employees, and partners from any claims, damages, or expenses arising from your use of the website, violation of these Terms, or infringement of any rights.

11. Privacy

Your use of the website is also governed by our Privacy Policy . By using our website, you consent to the collection, use, and sharing of information as described in the policy.

12. Third-Party Links

  • Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these external sites and recommend that you review their terms and policies.

13. Termination

  • We reserve the right to terminate or suspend your account or access to the website at any time, with or without notice, for any reason, including violation of these Terms.

14. Changes to the Terms

  • We may update these Terms from time to time. Any changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the revised Terms.

15. Governing Law

  • These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

16. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: support@pshalabs.com
  • Mailing Address: Psha Labs LLC, 382 N. Lemon Avenue #802, Walnut, CA 91789